As the 21st-century business landscape continues to evolve rapidly, the quest for efficiency, innovation, and seamless customer experiences has never been more vigorous. In this dynamic milieu, Information Services Group (III) is set to illuminate the realm of intelligent, AI-powered automation through a series of groundbreaking reports.
Revolutionizing Enterprise Processes
ISG’s forthcoming Provider Lens™ reports promise to dissect the intricate tapestry of providers revolutionizing enterprise processes through intelligent automation. These reports will scrutinize the landscape of providers offering AI-powered automation services, aimed at enhancing operational efficiency and redefining customer experiences.
Insightful Evaluation
The intelligence distilled from these evaluations will be encapsulated in a comprehensive series of reports under the umbrella term “Intelligent Automation Services”. Set for release in December 2024, the reports will provide in-depth analyses of providers specializing in intelligent enterprise automation, artificial intelligence for IT operations (AIOps), and next-gen automation services featuring generative AI (GenAI).
Exclusion and Inclusion Parameters
Notably, ISG’s reports will circumvent independent advisory firms to hone in on providers committed to spearheading the intelligent automation revolution. Spanning various verticals, these assessments are tailored to assist enterprises in evaluating existing vendor relationships, exploring new partnerships, and harnessing available offerings.
Driving Innovation and Agility
The modern business ecosystem is witnessing a monumental shift towards operationalizing GenAI applications. Across diverse technology stacks, providers are doubling down on data generation, knowledge curation, and enterprise process optimization to cultivate sustainable automation portfolios.
Future Horizons
Businesses are increasingly veering towards AI-powered solutions imbued with GenAI capabilities to enhance agility, resilience, and customer-centricity. This paradigm shift heralds a new era of integration services and comprehensive automation strategies offered by service providers aiming to elevate enterprises to stratospheric heights of performance.
Leveraging Strategic Partnerships
The synergy between hyperscalers, independent software vendors, and global system integrators (GSIs) underscores a strategic pivot towards automating and modernizing industry processes. This collaboration, built on domain expertise and process knowledge, signifies a seismic industry realignment towards future-forward automation practices.
Embracing Responsibility
As enterprises strive to infuse governance, risk, compliance (GRC), and ethical considerations into their operational frameworks, service providers are stepping up. Partnering with providers, businesses are navigating data privacy challenges and implementing robust safeguards to ensure the ethical deployment of AI technologies.
Expansive Evaluation Framework
ISG’s evaluative efforts span a diverse cohort of nearly 60 intelligent automation service providers. With an eye on holistic representation, ISG’s global research team is set to categorize providers into three key quadrants: Intelligent Enterprise Automation, Artificial Intelligence for IT Operations (AIOps), and Next-Gen Automation.
- Intelligent Enterprise Automation: Providers offering advanced analytics, AI capabilities like computer vision and natural language processing, and associated services, such as consulting and ongoing support.
- Artificial Intelligence for IT Operations (AIOps): Focused on enabling enterprises to monitor IT infrastructure, optimize performance, and manage cloud workloads through AI and ML tools.
- Next-Gen Automation: Assessing providers’ strategies for sustainable automation, talent development, and utilizing cutting-edge technologies like low-code/no-code development.
Global Market Insights
Geographically tailored reports will delve into the global landscape of intelligent automation, exploring products and platforms available in the U.S. and Europe. Further details and a list of identified providers are accessible through a digital brochure.
Authoritative Insights
ISG’s reports will be authored by analysts Ashwin Gaidhani (U.S.) and Mark Purdy (Europe). Providers not represented in the initial reports can engage with ISG to be included in future studies.
Unveiling The ISG Provider Lens™ Research: A Comprehensive Insight into Tech Evaluation
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The Unique ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant series stands as a distinctive offering in the tech evaluation realm. Notably, it integrates empirical, data-driven research and market analysis with the practical insights and experiences of ISG’s seasoned global advisory team.
This one-of-a-kind approach caters to enterprises seeking detailed data and market analysis to facilitate their selection of suitable sourcing partners. Simultaneously, ISG advisors leverage the reports to validate their market acumen and provide recommendations to ISG’s clientele.
The research currently spans globally, encompassing Europe, the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia, and Singapore/Malaysia, with plans for additional market coverage in the future.
For deeper insights into ISG Provider Lens research, explore their official webpage.
Insights into ISG
A prominent figure in the tech domain, ISG (Information Services Group) III, positioned as a leading global tech research and advisory firm, has etched its reputation as a trusted partner to over 900 clients, including 75 of the top 100 global enterprises.
The firm’s commitment resonates in its dedication to assisting corporations, public sector entities, service providers, and technology companies in achieving operational excellence and accelerated growth. Specializing in digital transformation services such as AI, automation, cloud, and data analytics, ISG’s repertoire extends to sourcing advisory, managed governance, risk services, and more.
Since its establishment in 2006, headquartered in Stamford, Conn., ISG has fostered a team of 1,600 digital-savvy professionals spread across 20 countries. Their collective expertise is lauded for innovative thinking, industry influence, and robust research capabilities based on comprehensive data from the marketplace.
For additional information on ISG and its offerings, visit their official site at www.isg-one.com.
For the original press release, view the source version on businesswire.com.
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